Article Details

Comparison of Preference for Using Digital Services –A Study on Citizens of Bhopal City | Original Article

Lila Simon*, Ranjana Mishra, in Shodhaytan | Multidisciplinary Academic Research

ABSTRACT:

The general public in most cases face a lot of difficulty especially in fulfilling administrative requirements. The administrative Functions are generally undertaken manually giving away to mistakes and also delays in delivering Essential Services to the citizens. The Digital India Launch is helping as an eye opener for many states. The researcher through this paper tried to explore the areas of personal priorities in using on-line services as identified by the citizens pertaining to different age groups within the city of Bhopal.